VoiceThread Docs / Troubleshooting / Missing comments

If people have recorded comments on a VoiceThread and you cannot see them, the most likely explanation is that Comment Moderation is enabled for this VoiceThread. For more details about how this works, please see Comment Moderation.

In order to see other people’s moderated comments, you’ll need to contact the person who created the VoiceThread and ask him or her to reveal the comments for you.

If you received a notification that someone recorded a comment on your VoiceThread and you don’t see that comment, the most likely reason is that the person deleted the comment after saving it.